This is our F.A.Q page, we will continually update it with the most frequently asked questions.
Q: Is there some kind of Support Section? I need help!
Yes, you can check out our troubleshooting section on the wiki, join our discord and ask for help from our community members and/or devs, or you can email us directly at support@playstaxel.com.
If you are having issues connecting to other players, try looking at the our network issues page.
Q: Is Staxel multiplayer?
Yes! You can play Staxel singleplayer or online with friends!
Q: Can I request a press copy of Staxel?
Sure, you can apply for a press copy
here. You can also send us an email at press@playstaxel.com.
Q: Can I make Youtube videos of Staxel?
Plukit BV hereby grants permission for the use of in-game audio & video for "Let's Play", "Preview", "Review" and/or "Commentary"-style videos, including ad-supported channels/videos.
The creator of the video may use in-game audio & video for as many videos as desired.
Please include a link to www.playstaxel.com OR any online store selling the title involved. Specific permission is required for any soundtrack use outside of captured gameplay.
If you have any questions,
please email us.
Q: Who made the music for Staxel?
Q: I bought Staxel but lost the download link, how can I redownload it?
Q: Is there some kind of Press Kit I can check out?
Q: I’d like to follow Staxel’s development, what’s the best way to do that?
Listed below are some of the ways you can follow the development:
Q: I bought Staxel from your site but I'd like a refund.
Q: I'd like to mail you something, is that possible?
Yes! You can send your mail to:
Plukit B.V.
Postbus 247
9300 AE RODEN
The Netherlands
If you are having issues connecting to other players, try looking at the our network issues page.
