This is our F.A.Q page, we will continually update it with the most frequently asked questions.

Q: Is there some kind of Support Section? I need help!

Yes, you can check out our troubleshooting section on the wiki, join our discord and ask for help from our community members and/or devs, or you can email us directly at

If you are having issues connecting to other players, try looking at the our network issues page.

Q: Is Staxel multiplayer?

Yes! You can play Staxel singleplayer or online with friends!

Q: Can I request a press copy of Staxel?

Sure, you can apply for a press copy here. You can also send us an email at

Q: Can I make Youtube videos of Staxel?

Plukit BV hereby grants permission for the use of in-game audio & video for "Let's Play", "Preview", "Review" and/or "Commentary"-style videos, including ad-supported channels/videos. The creator of the video may use in-game audio & video for as many videos as desired. Please include a link to OR any online store selling the title involved. Specific permission is required for any soundtrack use outside of captured gameplay. If you have any questions, please email us.

Q: Who made the music for Staxel?

Curtis Schweitzer, made the beautiful soundtrack for Staxel. Get it HERE.

Q: I bought Staxel but lost the download link, how can I redownload it?

You can redownload Staxel from

Q: Is there some kind of Press Kit I can check out?

Yep, it’s at!

Q: I’d like to follow Staxel’s development, what’s the best way to do that?

Listed below are some of the ways you can follow the development:

Q: I bought Staxel from your site but I'd like a refund.

To request a refund you will need to do it through Humble Bundle if you bought from us directly or Steam if you bought Staxel on Steam.

Follow this link for information on refunds from Humble Bundle:

Follow this link for information on refunds from Steam:

If you'd like to give us feedback or let us know why you'd like a refund feel free to email us at

Q: I'd like to mail you something, is that possible?

Yes! You can send your mail to:

Plukit B.V.
Postbus 247
The Netherlands